Orders $75 or greater qualify for free shipping. A flat $12 shipping fee for orders under $75 shipped to the continental US, Hawaii and Alaska. We do not currently ship internationally.
We generally ship Monday through Wednesday to prevent chocolates from melting and/or getting held up at a shipping facility that is not temperature controlled. We want you to receive our delicious chocolates in optimum condition.
Orders will be delivered 2-4 days after being shipped, depending on your location.
During summer months and when temperatures are above 75 degrees Fahrenheit in Los Angeles or at the destination, the shipment will be subject to a $5 warm-weather fee. Warm weather packaging consists of an insulated container and reusable frozen gel-packs.
Please ensure a recipient will be home, or perhaps deliver to a nearby business or friend; if no one is available to receive your chocolates they will surely lose quality and could melt.
Coco Suisse is not responsible for errors in recipient shipping address information or items that are undeliverable or returned due to address errors or any incomplete or inaccurate customer input information.
Please contact us with any questions or concerns on your order at email@example.com or 310.993.9950.
This service does not guarantee a specific arrival date.
We do not ship to PO Boxes or APO addresses.